At My Coffee Direct, we guarantee the lowest online prices on our products.
If you find a lower price for any products in our store, we will beat it by $50 for products listed over $2000. To be eligible, you must provide proof, such as a screenshot, invoice, or email of the lower offer.
Policy
We strive to offer the best prices online. If you find another online store with a lower price, please let us know, and we will refund the difference. We want you to feel confident that you are getting the best price for the product you are ordering.
To request a partial refund, simply email us a link to the same product on our website or our competitor's website within six months from the date of your order, and we will process the credit accordingly.
Limitations of Our 100% Price Guarantee:
- You must purchase the item from our website before requesting the Price Match Guarantee.
- Promotions such as rebates and buy one, get one free offers are not eligible.
- The item must be in stock on the competitor’s website.
- The competitor must be an online store and not have a retail location.
- The website cannot be a discounter or auction website (e.g., eBay, Overstock).
- Refund requests exclude special once-a-year promotions such as Black Friday/Cyber Monday.
- The competitor must be an Authorized Retailer of the product in question.
- The Price Match Guarantee includes the item price and shipping charges, but excludes sales tax.
*Certain exceptions may apply.
For any questions or to request a price match, please contact us at support@mycoffeedirect.com.